Shipping & Delivery

Where do you ship to?
We proudly offer global delivery to serious players worldwide! However, we currently cannot ship to Asia and a few remote regions due to logistical constraints.
How long does shipping take?

We process all orders within 1-2 business days from our facility in Lima, Ohio.

Standard Shipping ($12.95): 10-15 business days via DHL or FedEx

Free Shipping (orders over $50): 15-25 business days via EMS

Please note these are estimates and may be affected by customs processing.

Do you provide tracking information?
Yes! All orders include full tracking information regardless of which shipping option you choose.

Products & Equipment

What types of products do you offer?
We carry professional-grade baseball and softball equipment including:
  • Baseball and softball bats from top brands like DeMarini and AXE
  • All-Star fielding gloves and Bruce Bolt batting gloves
  • Catcher’s gear and protective equipment
  • Apparel, backpacks, and accessories
  • Balls, bat grips, and training equipment
Is your equipment suitable for youth players?
Absolutely! We serve serious players of all levels, from youth leagues to seasoned veterans. Our equipment ranges cater to all age groups and skill levels.

Returns & Exchanges

What is your return policy?
We stand behind every product we sell. If your equipment doesn’t meet your expectations, we offer a 15-day return policy from the date of receipt. Your satisfaction is as important to us as your performance on the field.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the process.

Payment & Security

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment information and ensure secure transactions.

Contact & Support

How can I contact customer service?
Our dedicated team is here to help! Email us at [email protected] with any questions about products, shipping, or returns.
Where is Marucci Shop located?
Our facility is located at 4698 Harter Street, Lima, US 45801. We ship worldwide from this location.

Play hard. Train smart. Gear up.

Marucci Shop – Professional Equipment for Serious Players