Privacy Policy

Last Updated: October 26, 2023

At Marucci Shop (“we,” “us,” “our”), we understand that serious players demand serious privacy and security, both on the field and online. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit buybaseballsgear.com. We are committed to handling your data with the same precision and care that we put into crafting our professional-grade equipment.

1. Information We Collect

To provide you with a seamless shopping experience and secure payment processing, we collect the following types of information:

• Personal Identifiable Information (PII): Name, shipping address, email address, and phone number provided during checkout or account creation.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information. Note: We do not store full credit card numbers on our servers.
• Technical Data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.
• Transaction Data: Purchase history, product preferences, and order details.
• Communication Data: Correspondence with our customer service team via email ([email protected]).

2. How We Use Your Information

Your data is used exclusively to enhance your experience and ensure the security of your transactions:

• To process and fulfill your orders, including shipping to your location (excluding Asia and select remote regions).
• To provide secure payment processing through industry-standard encryption and fraud monitoring.
• To communicate order confirmations, shipping updates, and respond to inquiries.
• To improve our website, product offerings, and customer service based on user behavior and preferences.
• To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal information to third parties. We may share your data with:

• Payment Processors: Trusted partners like PayPal and credit card processors to facilitate secure transactions.
• Shipping Carriers: Logistics providers to deliver your orders globally.
• Service Providers: Companies that assist with website operations, marketing, and analytics, all bound by confidentiality agreements.
• Legal Authorities: Only when required by law or to protect our rights and safety.

4. Data Storage and Security

Your data security is our priority. We implement measures befitting professional-grade equipment:

• Secure Storage: Data is stored on encrypted servers with limited access.
• SSL Encryption: All transmitted data is protected via Secure Socket Layer (SSL) technology.
• PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards for handling payment information.
• Data Retention: We retain your information only as long as necessary to fulfill orders, comply with laws, or improve our services.

5. Your Rights

As a valued member of our community, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing where applicable.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as maintaining your shopping cart.
• Analytical Cookies: Help us understand how players interact with our site to improve performance.
• Preferences Cookies: Remember your settings and preferences for future visits.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

While we ship globally (excluding Asia and certain remote regions), your data may be processed in the United States or other locations where our service providers operate. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

9. Contact Us

Play hard. Train smart. Gear up.
Marucci Shop – Professional Equipment for Serious Players